Privacy Policy
Introduction

UrTutor (UrTutor.com) recognizes the importance of confidentiality and theprotection of personal information. This Privacy Policy applies to UrTutor,its affiliates and all UrTutor owned and operated websites, subdomains andother online platforms and explains how we use and protect the PersonalInformation we hold, and how you can control the collection, correctionand/or deletion of Personal Information. Please also refer to UrtTutor'sTerms of Use.

Personal Information

For the purposes of this policy, “Personal Information” means informationabout an identifiable individual or information that permits an individual tobe identified and which is collected by UrTutor through the use of ourservices, including our website and any other online platforms that may beoffered or operated from time to time. Personal Information does notinclude business contact information, such as name, title, business addressand business telephone number when used for business communications.Depending on the nature of your interactions or relationship with UrTutor,we may collect such Personal Information as your first and last name, postaland email addresses, telephone number(s), social network data, informationconcerning your social circumstances, including age, date of birth,employment details and job title, education/qualification information,gender, and other sensitive Personal Information. We may also collectcertain technical information about your use of our website and onlineplatforms, including your IP address, the type of browser you use, accesstimes, pages viewed and the referring link through which you accessed ourwebsite or platform. If you choose to engage in the purchase of any servicefrom us, we or our third-party payment processors will collect your paymentinformation. Technologies such as cookies, beacons, tags and scripts, which areidentifying technologies that your computer receives when you visit certainwebsites are used by UrTutor. In certain circumstances, we may match orcorrelate this information with personal information that you may havepreviously submitted. Most browsers can be set to reject all cookies butfeatures of our website may not work as intended if that option is chosen.We use permanent cookies to analyze website usage. We use temporary(session based) cookies to improve performance and to determine webtrends. Temporary cookies disappear when you close your browser window.We use your IP address to help diagnose problems with our server, and toadminister our website. Your IP address is used to help identify you for thepurposes of gathering broad demographic information. We also use GoogleAnalytics, Google Tag Manager, Google AdWords (Conversion Tracking),LinkedIn (Conversion Tracking), Optimize. Some or all of these tools may beused to track information about your behavior on our website depending onyour region. We do not knowingly collect any personal information fromchildren under the age of 13 without parental consent and the servicesoffered by UrTutor are not intended for use by children without parental consent.

How we collect, use and disclose personal information
We only collect personal information as required to meet the purposes thatwe have identified. We do not indiscriminately collect or retain personalinformation.UrTutor typically collects personal information that is voluntarily providedby the individual in question. At times, however, personal information isobtained from other sources, such as government bodies or third partiessuch as employers, references and service providers, as permitted by law.Where the purpose for the collection of personal information is unclear, youcan ask the UrTutor representative with whom you are dealing to providean explanation of the purpose for the data collection. If required byapplicable law, we will seek your explicit consent to process your Personal Information collected by UrTutor and/or volunteered by you. The grantingof such consent is entirely voluntarily; however, if you do not grant therequested consent, your use of the services provided by UrTutor, includingour website and any other online platform that we may offer from time totime may not be possible.Our reason for collecting Personal Information abouttutors, students,parents, staff and consultants is to establish and maintain our contractual orother business relationship with that individual.The purpose for collecting Personal Information about tutors andstudentsprimarily to facilitate the provision of educational tutoring servicesonline, including to allow students to quickly and easily assess theprofessional and educational background of tutors, as well as allowing us tocommunicate effectively with our tutors, students and parents and tomaintain mailing lists.
We may also use your Personal Information to:
1- Respond to your comments, questions and requests and provide customerservice
2- Communicate with you about services, offers and promotions and providenews and information we think will be of interest to you;
3- Manage your account and send you technical notices, updates, securityalerts and support and administrative messages 4- Monitor and analyze trends, usage and activities;
5- Link or combine with information we get from others to help understandyour needs and provide you with better service; and
6- Carry out any other purpose for which the information was collected.As appropriate, UrTutor will ask for specific consent to collect, use anddisclose Personal Information, including for the purposes of completing orarranging for the completion of background checks and searches. This maybe in writing or orally. In some cases, consent can be implied through anindividual relationship or conduct with us, depending on the sensitivity ofthe information. Personal information supplied to us is confidential and we do not disclosethe information to any third party except with actual or implied consent, oras permitted or required by law. We do not exchange or sell personalinformation
We may share Personal Information about you as follows:
1- with consultants and other service providers who need access to suchinformation to carry out work on our behalf, including our legal andfinancial advisors
2- in response to a request for information from a court, law enforcementagency or other government agency or department if we believe disclosureis in accordance with any applicable law, or as otherwise required by anyapplicable law
3- if we believe your actions are inconsistent with our user agreements orpolicies, or to protect the rights, property and safety of us or any thirdparty
4- in connection with, or during negotiations of, any merger, sale of companyassets, financing or transfer of all or a portion of our business to anotherentity; and
5- otherwise with your consent or at your direction.We may also share aggregated or de-identified information (such asanonymous usage data, referring/exit pages and URLs, platform types,number of clicks, etc.) which cannot reasonably be used to identify you. Ifyou have given your consent, we may also use your Personal Informationthat we collect to send you marketing or other commercial communications.If you receive commercial emails from us, you may opt-out or unsubscribe atany time by following the instructions contained within the email or bysending an email to privacy@UrTutor.com Please be aware that if you opt-out of receiving commercial email from us or otherwise modify the nature orfrequency of promotional communications you receive from us, it may takeup to ten (10) business days for us to process your request. Additionally,even after you opt-out from receiving commercial messages from us, you will continue to receive administrative messages from us regarding the anyservice or online platform that UrTutor operates and with which youmaintain a current user account.UrTutor will never rent or sell your Personal Information to others.However, we may use third party service providers from time to time tocarry out certain functions for us such as data storage on servers ordatabases with hosting providers, printing, storage, shredding or documentscanning. Where we use such outside service providers, we require thosethird parties to protect personal information in the same manner in whichwe protect it and to not use or disclose it for any purposes except asdirected by UrTutor.UrTutor may transfer, process and store Personal Information to affiliatedentities or to other third party service providers across borders and fromyour country or jurisdiction to other countries or jurisdictions around theworld, and your Personal Information may therefore be disclosed,transferred, stored (including electronically) or processed in such otherjurisdictions for the purposes described herein.In particular, by accessing or using our website, services or onlineplatforms or otherwise providing Personal Information to us, youspecifically acknowledge the processing and transfer of PersonalInformation in and to the United States of America (“U.S”) and that anypersonal information which is disclosed, transferred, stored or processed inthe U.S. may be subject to legal requirements of that jurisdiction, includingthe United StatesUSA PATRIOT Act, which facilitates, among other things,the ability of U.S authorities to conduct searches and to seize or compel thedisclosure of records which may contain Personal Information.if you choose to use the UrTutor website or any of the services or onlineplatforms we operate from the EU or EEA or other regions of the world withlaws governing data collection and use that may differ from Canadian orU.S. law, then please note that you may be transferring your PersonalInformation outside of those regions to the U.S. or Canada for storage and processing by our service providers listed below. We will comply with GDPRrequirements providing adequate protection for the transfer of personalinformation from the EU/EEA to the U.S. or Canada. In addition all transfersmay pass through any servers based in Middle East and Kuwait and will besubject to local laws and data privacy regulations herein as well.
Information you disclose publicly

By connecting with the UrTutor through our social media pages oraccounts, or by posting content using UrTutor-created hashtags or otheridentifiers, you are providing your consent for UrTutor to use any PersonalInformation or other content you submit or make available through suchsites for marketing and promotional purposes, including, but not limited to,incorporation into our marketing materials, without further notice orcompensation.UrTutor may also collect and process any Personal Information that youvolunteer in our website forms, including when you sign up to receivenewsletters or other information from UrTutor.

External Links

Our website contains links to third party web sites. UrTutor is notresponsible for the privacy practices or the content of such web sites nordoes UrTutor warrant the quality, accuracy or completeness of informationcontained in these sites.Our website and the services and online platforms we operate from time totime may include social media features, such as the Facebook “Like” buttonand other widgets. These features may collect your IP address and whichpage you are visiting on our Site, and may set a cookie to enable the featureto function properly. Social media features and widgets are either hosted bya third party or hosted directly on our website. Your interactions with thesefeatures are governed by the privacy policy of the organization providing it.

Geographic Location

It is important to understand that UrTutor is a global platform where alltypes of information can be transferred between two or more individuals located in any part of the world and on differeing continents at the time. Westrive to observe and follow as far as practicably followed and in line withindustry standards to comply with all local laws and regulations for eachjurisdiction, however as a global online platform you should know andacknowledge that your information can be stored on any server in anycountry as this is not in the control of UrTutor.com as a platform.

Protecting your personal information

Regardless of your geographic location, we strive to maintain personalinformation in as accurate, complete and up-to-date a form as necessary tofulfill the purposes for which it was collected. We protect personalinformation by adopting reasonable physical, technical and organizationalsecurity processes and safeguards appropriate to the sensitivity of thePersonal Information, regardless of format, which prevents accidental,unauthorized or unlawful destruction, loss, alteration, disclosure, access,use or processing of Personal Information. Our security safeguards includepremises security and restricted access to files containing personalinformation. Depending upon the information under our control, we also usetechnological safeguards such as security software and firewalls to preventhacking or unauthorized computer access, internal passwords and securitypolicies. Please note, however, that no method of transmission over theInternet or method of electronic storage is 100% secure. Therefore, wecannot guarantee absolute security of your Personal Information. UrTutorwill promptly notify individuals in the event of any known unauthorizedaccess to or use of that individual’s Personal Information.

Information we collect automatically

We automatically collect certain information about you when you access oruse our website or transact business with us, including:

  • 1- Log Information: We collect information about your use of our websites,such as the type of browser you use, access times, pages viewed, your IPaddress and the referring link through which you accessed our websites
  • 2- Transaction Information: When you engage in a tutoring session, we collectinformation about the transaction, such as details regarding the type or nature of tutoring being provided and the date and time of the tutoringsession. Video recordings of tutoring sessions are kept to ensure thesecurity and safety of students on the platform, and for students to use asstudy aids in the future

Retention and Deletion

UrTutor will not retain data longer than is necessary to fulfill the purposesfor which it was collected or as required by applicable laws. For certaindata pertaining to a user account registered to one of UrTutor’s onlineplatforms, you have control over the Personal Information collected and theduration for which your Personal Information is kept. Users of UrTutor’sonline platforms with an active account will therefore have theresponsibility to delete data as and when required. If you have an activeuser account with a service or online platform operated by UrTutor, we willretain your information for so long as your account is active or as needed toprovide you with services. If an account of a user of one of UrTutor’s onlineplatforms is terminated or expires, all Personal Information collectedthrough that platform will be deleted, as required by applicable law.

Children’s Privacy

Protecting the privacy of young children is especially important. For thatreason, except as expressly set out in this Privacy Policy and with yourconsent, UrTutor does not knowingly collect or solicit Personal Informationfrom anyone under the age of 13without parental consent and the servicesoffered by UrTutor are not intended for use by children without parentalconsent.. In the event that we learn that we have collected PersonalInformation from a child under age 13 without parental consent, we willdelete that information as quickly as possible. If you believe that we mighthave any information from or about a child under 13, please contact us atprivacy@UrTutor.com

Accessing your personal information

If you maintain a current account with UrTutor or one of the services oronline platforms we operate, you can review, correct, update, amend or delete Personal Information about you by logging into your. We reserve theright to confirm your identity before complying with any request about yourpersonal information . In responding to an access request, we may charge areasonable copying or retrieval fee, the amount of which we will provide inadvance. Access to Personal Information may be denied if required orauthorized by law. If a request for access is denied, UrTutor will provide anexplanation of the reasons for the refusal. If you are a resident of the EEAor the EU, the GDPR gives you a range of rights in connection with ourprocessing of your personal data. In this regard, you have the right torequest that we rectify or delete your Personal Information or restrict theprocessing of your Personal Information, if you think it is inaccurate.Furthermore, you have the right to object against the processing based onour legitimate interests as a legal basis. We are required to assess and acton your request. Additionally, you also have the right to data portability if itshould become relevant.If you choose to withdraw your consent to continued collection, use orretention of your Personal Information, we will explain the consequences ofsuch withdrawal. You may also challenge the accuracy of PersonalInformation about you in our custody and Kesson Group Inc. will amendPersonal Information where appropriate.

Acceptance of this Policy

We assume that visitors to the UrTutor website and users of all UrTutorservices and online platforms have carefully read and understood this policyand agree to its contents. If you do not agree with this Privacy Policy, youshould refrain from using the UrTutor website and any services and onlineplatforms offered by UrTutor. Your continued use of the UrTutor websiteand any services and online platforms offered by UrTutor implies youracceptance of this Privacy Policy and any revisions hereto. This PrivacyPolicy is an integral part of terms and conditions associated with any of theservices and online platforms offered by UrTutor from time to time. UrTutor reviews this Privacy Policy on a regular basis and will post therevised or updated policy from time to time as required. This Privacy Policywas last updated on February 2021.